Huracán Coffee Loyalty Programme Terms & Conditions

I. General Information

The Huracán Coffee Loyalty Programme (the “Programme”) and the personal data processed within it are administered by UAB “Albas” (the “Company”).

Company details:

  • Company Code: 303089199
  • Registered address: Kareivių g. 5B-103, LT-08351 Vilnius, Republic of Lithuania
  • Email: info@huracan.lt
  • Tel.: +370 5 233 2782

The Programme is intended for individuals aged 16 years or older and is for personal, non-commercial use. Its purpose is to provide additional value and benefits to the Company’s customers.

By joining the Programme, the user (the “Member”) agrees to these Terms & Conditions and consents to the processing of their personal data by the Company as described in these Terms and in the Privacy Policy.

Members may withdraw their consent at any time by contacting info@huracan.lt. Withdrawal of consent will also terminate membership in the Programme and any associated benefits.

The Company reserves the right to amend these Terms & Conditions and the Privacy Policy at any time. The latest versions will always be published on this website.

II. Programme Benefits

Members who hold a physical Huracán Coffee Loyalty Card (the “Card”) or register through the Huracán Coffee mobile application (the “App”) are eligible for exclusive discounts and promotional offers available at participating Huracán Coffee cafés in Vilnius.

The terms and validity of individual offers are published at: https://huracan.lt/programele

UAB “Albas” reserves the right to modify the Programme rules, discounts, offers, and their conditions at any time.

III. Loyalty Card & Mobile App

Physical Loyalty Card

Reward points may be collected using a physical Huracán Coffee Loyalty Card.

  • The Card is available for a one-time fee of €2.00.
  • Cards can be purchased at any Huracán Coffee café.
  • Before receiving the Card, customers must complete a registration form provided by a barista.
  • Every new Card is preloaded with €2.00 worth of reward points, which may be redeemed immediately.
  • Each Card is assigned a unique identification number.
  • The Card is activated within 72 hours of issue.
  • Upon activation, a reward account is created where points are accumulated.
  • Discounts and reward points apply only to valid and activated Cards.
  • The Card is personal and may only be used by the person to whom it was issued.

Huracán Coffee App

Reward points may also be collected using the Huracán Coffee App.

The App can be downloaded free of charge from the App Store or Google Play. After registering, users receive a virtual loyalty card number (QR code/ID) linked to their account.

IV. Earning Reward Points

The Programme allows Members to earn Huracán Coffee Reward Points.

  • Members receive reward points equal to 10% of the purchase value of packaged coffee and drinks purchased from the menu.
  • Reward points are not awarded for alcoholic beverages or alcohol purchases.
  • 1 reward point = €1.00 when redeeming points.
  • Discounts from different loyalty cards or other discount cards cannot be combined.

V. Redeeming Reward Points

  • Programme benefits, discounts and reward points are valid at all Huracán Coffee cafés.
  • When paying partly with reward points, points will only be awarded on the portion of the purchase paid using a bank card.
  • If you wish to redeem reward points, you must inform the café staff before the final transaction amount has been processed at the register.
  • Programme discounts and reward points do not apply to purchases made through the online store at www.huracan.lt.
  • Your reward point balance can be viewed in the App or checked by presenting your Loyalty Card at any Huracán Coffee café.
  • Reward points cannot be exchanged for cash.
  • Once each year, on 30 April, all accumulated reward points expire and your balance is reset to zero. New points earned after that date remain valid until the following 30 April.

VI. Cookies

Information about the cookies used in connection with the Programme can be found in our Privacy Policy.

VII. Programme Validity

  • The Programme is valid for an indefinite period.
  • To participate, the Loyalty Card must remain functional and the App must be updated to its latest version.
  • If your Card is lost or stolen, or if you register a new account in the App using a different account or number, previously accumulated reward points cannot be transferred to the replacement Card or new App account.
  • The personal information provided when registering a Loyalty Card or the App will be used only to send news, special offers and other information relating to the Huracán Coffee network.
  • These Programme Terms & Privacy provisions have been effective since 1 November 2022. Any updates will be published on www.huracan.lt.

VIII. Termination

The Company reserves the right to terminate a Member’s participation in the Programme and delete their account if they:

  • violate these Terms & Conditions;
  • act dishonestly; or
  • otherwise engage in unlawful conduct towards the Company.

The Company also reserves the right to discontinue the Programme entirely by giving 10 days’ prior notice.

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